FlatworldEDGE Blog

ServiceNow helps companies to speed-up their operations and become more scalable. It achieves this by facilitating activities, processes, and tasks that are a part of day-to-day work life. ServiceNow gives you a robust platform right out of the box. You can start using it with minimal configuration. It gets rid of the traditional email and spreadsheets that plague the workplace. ServiceNow automates, structures, and defines workflow through a service model. This helps your company streamlining…

IT service management is the process of managing the everyday IT services rendered to customers, employees, partners, and vendors within an organization. It involves all the actions taken to create, deliver, and support IT services requests. There is no doubting the fact that a well-thought IT service management strategy is the backbone of frictionless operations in an organization. This has a direct bearing on an organization’s business performance. As years have progressed, enterprises have migrated…



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